Customers
The You Can Learn Series Store is owned and operated by You Can Learn Series
with fulfillment services provided locally. At the You Can Learn Series Store
the customer is always our Priority. It is our goal to make your shopping
experience easy and pleasant. If you have any questions or concerns, please do
not hesitate to contact us. If you incur any problems or have any questions
concerning merchandise or the status of your order, please email kenbrown [at]
youcanlearnseries.com.
Ordering
To order any product featured on this website, simply add it to your shopping
cart, then click "Checkout" to start the process. You will be required to setup
an account if this is your first time here. This ensures the accuracy and
security of your ordering experience. We use PayPal for all your secure
transactions. Your credit card information is securely handled by PayPal.
Sales Tax
Illinois sales tax of 7% will be added to all orders shipping within the state
of Illinois.
Shipping and Handling
Please see our Shipping and Handling information page.
Inventory
We make every effort to keep all items in stock. However, occasionally some
items may be temporarily out of stock. If an item is not in stock we will hold
your order until all the goods are in stock so we can ship your order complete.
You will be contacted via email if an item is out of stock.
Warranty / Returns
All merchandise is guaranteed for workmanship and quality for 30 days from date
of purchase. If, for any reason, you are not pleased with your order, please
return the item. Send your return prepaid via UPS or FedEx.
CODs cannot be
accepted. Non-defective merchandise can be returned within 30 days from
date of purchase as long as it has not been washed or worned. Ship return items
to the following address:
You Can Learn Series
Shipping charges are not refundable. If you have any questions please contact
us by sending an email to kenbrown [at] youcanlearnseries.com. Be sure to
select Warranty / Returns as the subject. Please include the item number and
the item you would like to return.